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Exam Interruption Information

This page is intended to share information about any interruptions in the NBCE exams.

NBCE Exam Interruption Policy

Notice to Examinees Who Are Eligible to Reschedule June 2016 Exams

The deadline for the September 2016 exams has passed. You may register for the October 2016 exams until August 30. These exams will be offered in the paper-and-pencil format only.

Please e-mail if you have any questions.

Attention Examinees Who Scheduled Computer-based Tests in September or October 2016


Due to recent computer malfunctions, the NBCE is now offering the September 2016 and October 2016 exams in the paper-and-pencil format ONLY. This means our testing schedule has changed from what we previously published and you may be unable to take your exam on the date you originally scheduled. The scheduled times for individual subject retakes and Physiotherapy are also different from your original appointment time.

We have automatically updated your testing appointment to the paper-and-pencil schedule.

  1. Log onto your MyNBCE account to see your scheduled paper-and-pencil appointment.
  2. Send a message to confirm that you can attend the exam at the scheduled time.

Or, if you have a conflict and cannot test on the scheduled dates/times:

  1. View the exam times for the September and October administrations here:
  2. Send a message and describe your conflict.
  3. Indicate if you can test during a different administration (either in September or October).
  4. We will contact you to discuss your options.



We will notify all examinees who are eligible for a free retake from the June 2016 Administration when we release scores on July 25.

Please refer to the table below to see if you are eligible for a free retake:

  I passed my exam I failed my exam I did not receive a score
I arrived at the test site, but elected to take my exams in September. N/A N/A Eligible for a free retake.
I started taking my exams on the computer, but I transitioned to the paper-and-pencil format. Not eligible Eligible for a free retake. N/A
I took all of my exams in the paper-and-pencil format and did not experience a CBT interruption. Not eligible Not eligible N/A
I did not show up to take my scheduled exams. N/A N/A Not eligible
My situation does not fit the above examples. Contact the NBCE at 800-964-6223 or

Please note: The September 2016 and October 2016 exams (Parts I, II, III, and Physiotherapy) are available in the paper-and-pencil format ONLY. You can see the scheduled times for the exams here: Please pay careful attention to the limited availability of individual subject retakes in October.


The NBCE is offering September 2016 and October 2016 exams (Parts I, II, III, and Physiotherapy) in the paper-and-pencil format ONLY. The testing schedule is now modified from what was originally published. If you have already scheduled your exam in the computer-based format, the NBCE will notify you with instructions about how to change your testing appointment.

You can see the schedule for the September and October 2016 administrations here:

The NBCE has extended the deadline to apply for September 2016 exams to Friday, July 29, 2016.

June 18-19, 2016

If you are an examinee who was affected by the CBT malfunction on June 18-19, you had the option to complete your exams on paper that day or to reschedule for September 2016. If you did not sign a form indicating your preference, please contact us ASAP at

Please watch this site for further information on how to apply for the September administration.